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Frequently Asked Questions

Everything you need to know about renting with 4 Monkeys. Don’t see your question? Give us a call at 843‑230‑4124 — we’re happy to help.

Booking & Reservations

How do I reserve an inflatable?

Easy — call or text us at 843‑230‑4124, send an email, or fill out our Check Availability form. We’ll confirm your date and walk you through the details. No deposit required to lock it in.

Do you require a deposit?

Nope. No deposit needed to reserve — we know plans change.

How far in advance should I book?

The sooner the better, especially for summer weekends and holidays when dates fill up fast. That said, don’t be shy about last-minute requests — we’ve even pulled off same-day deliveries.

What happens if it rains?

Safety comes first. If the forecast turns rough, give us a call and we’ll work out timing or a reschedule

Can I change or cancel my booking?

Can I change or cancel my booking?
Just give us as much notice as you can and we’ll do our best to accommodate

Delivery & Setup

Do you deliver and set up?

Yes — delivery, setup, and takedown are all included. We aim to have everything up and ready before your party starts.

How long is a rental?

Standard rentals run about 4 hours, with each additional hour just $20.

What do you need from me on party day?

A flat, mostly level spot clear of overhead branches and power lines, room to get the unit in, and a standard power outlet within about 100 ft (or a generator from us). For water slides, you’ll also need a garden hose reached to the setup.

Payment & Pricing

How do I pay, and what methods do you accept?

We accept cash and major credit cards.

Is sales tax added?

Yes — 8% South Carolina sales tax applies to rentals.

Are prices listed per unit?

Yes — every inflatable shows its own price on its category page, plus $20 for each additional hour.

Space, Power & Setup Requirements

How much space do I need?

It depends on the unit. Each listing shows its dimensions — you’ll want a few feet of clearance on all sides plus overhead room clear of branches and power lines. Check the category pages for each unit’s size, and we’ll confirm the fit when you book.

What surfaces can you set up on?

Grass is ideal (we stake it down). We can also set up on concrete, asphalt, or indoors using sandbags — just tell us your surface when you book.

Do you provide power?

Each blower needs a standard outlet within about 100 ft. No outlet nearby? We rent portable generators.

Can you set up indoors?

Yes — dry units are perfect for gyms and fellowship halls. Just check your ceiling height against the unit’s height.

Do water slides need a water hookup?

Yes — just a standard garden hose reached to the unit, and we handle the rest.

Safety & Cleaning

Are your inflatables clean?

Always. Every unit is disinfected before and after your event and power-washed off-site with a mold and mildew preventer between rentals.

Are they safe?

Yes — we securely anchor every unit at setup. For everyone’s safety, adult supervision is required throughout your rental.

Are there age or rider limits?

They vary by unit — bigger, taller slides suit older kids, and we have gentler options for the little ones. Ask and we’ll recommend the right fit for your crowd.

Still Have Questions?

Give us a call or drop us a line — we’re always happy to help you plan the perfect party.